Affinity Diagrams, another of the ‘7 Management Tools’ is used when a number of apparently unconnected points are raised for achieving an objective. One way of approach to form the Affinity Diagram (or the KJ diagram, named after Jiro Kawakita) is for different persons posting their opinions regarding the contributory aspects on to a board in Post-it slips and then organizing those of similar affinity under suitable headings.
The following example illustrates an Affinity Diagram for finding out “Features required for an improved Digital Camera” (from http://www.baran-systems.com/)
Friday, January 14, 2011
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